HIPAA Privacy Policy

HIPAA Privacy Policy

HIPAA Privacy Policy

Clinical Services – Mate Masie Healing

Mate Masie Healing is committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices explains how your protected health information (PHI) may be used and disclosed, and how you can access this information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Please review this notice carefully.

1. Our Legal Duty

We are legally required to:

  • Maintain the privacy of your protected health information (PHI)

  • Provide you with this Notice of Privacy Practices

  • Follow the terms of this notice

  • Notify you if a breach of your unsecured PHI occurs

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI without your written authorization for the following purposes:

A. Treatment

To provide, coordinate, or manage your mental health care, including communication with other healthcare providers involved in your treatment.

B. Payment

To obtain payment for services, including billing insurance, processing claims, and eligibility verification.

C. Healthcare Operations

For business operations such as quality assessment, credentialing, training, licensing, audits, and compliance activities.

3. Other Permitted Uses and Disclosures

We may disclose your PHI without your authorization when required or permitted by law, including:

  • To prevent or lessen a serious and imminent threat to health or safety

  • To comply with legal obligations (court orders, subpoenas, investigations)

  • For public health activities

  • For health oversight activities

  • To report abuse, neglect, or domestic violence

  • For law enforcement purposes as required by law


4. Uses and Disclosures Requiring Your Written Authorization

We will not use or disclose your PHI for any purpose not listed above without your written authorization. This includes disclosures for marketing purposes or the sale of your PHI.

You may revoke your authorization in writing at any time, except to the extent we have already relied on it.

5. Your Rights Regarding Your PHI

You have the right to:

A. Inspect and Copy

Request access to or a copy of your clinical records, subject to certain legal limitations.

B. Request an Amendment

Request corrections to your records if you believe information is inaccurate or incomplete.

C. Request Restrictions

Request limits on how your PHI is used or disclosed. We are not required to agree to all restrictions.

D. Request Confidential Communications

Ask that we contact you in a specific way or at a specific location (e.g., only at work, by email, etc.).

E. Receive an Accounting of Disclosures

Request a list of certain disclosures made of your PHI.

F. Receive a Paper Copy of This Notice

You may request a printed copy of this notice at any time.

G. Be Notified of a Breach

You have the right to be notified if your unsecured PHI is breached.

6. Our Responsibilities Regarding Electronic Communications

Email, text messaging, and telehealth platforms involve some risk to privacy. By choosing to communicate electronically, you acknowledge and accept these risks. Mate Masie Healing will make reasonable efforts to protect your information.

7. Changes to This Policy

We reserve the right to change this Privacy Policy at any time. Any changes will apply to all PHI we maintain and will be posted on our website and available upon request.

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Mate Masie Healing
Attn: Privacy Officer
Email: felicia@matemasiehealing.com
Phone:  716-292-8848

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not affect your care.

9. Contact Information

If you have any questions about this Privacy Policy or your rights, please contact:

Mate Masie Healing
Privacy Officer
Email: felicia@matemasiehealing.com
Phone:  716-292-8848